I don't refer a whole lot out in my practice — I do a lot in-house — so when I refer out, they want to make sure that they're treated in the exact same way that I treat my patients, and I feel that Dr. Lloyd does that. He always makes things happen for my patients, no matter what their situation is. If there's a case that's complicated, he'll discuss the complications with me and what to expect and what to tell the patient, so the patient is well informed before they go into the surgery on what to expect. I have never, ever, ever had a complaint from one of my patients, and I think that says it all. I plan on referring always to MOSA Oral Surgery.--Dr. Richard Bianco